Overview
At ShopWise Global, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you share with us when you visit our website or contact us about our logistics and product services.
Information we collect
We may collect the following types of information:
- Personal information such as your name, email address, and contact details when you reach out to us
- Business information such as company name or shipment requirements when you enquire about our logistics services
- Device and browser information collected automatically for website analytics and performance
How we use your information
The information we collect is used to:
- Respond to your enquiries about imports, logistics, or our products
- Process and manage logistics and supply chain requests
- Improve our website experience and services
- Send relevant updates or offers if you have opted in to receive them
Third-party services
We may use third-party services such as analytics tools, freight partners, or payment providers to operate our business. These services have their own privacy policies and we encourage you to review them. We do not sell your personal data to third parties.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Once no longer needed, your data is securely deleted or anonymised.
Your rights
You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Policy updates
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.